Privacy Policy

Introduction

Riddle Trails ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, website, and services (collectively, the "Service").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

1. Information We Collect

1.1 Personal Information

We may collect the following types of personal information:

• Account Information: Name, email address, phone number, and username
• Payment Information: Billing address, payment method details (processed securely through third-party payment processors)
• Game Data: Game progress, scores, achievements, and completion times
• Location Data: GPS coordinates and location history when using our location-based features
• Device Information: Device type, operating system, unique device identifiers, and mobile network information

1.2 Automatically Collected Information

We automatically collect certain information when you use our Service:

• Usage Data: How you interact with our app, features used, and time spent
• Log Data: IP address, browser type, pages visited, and access times
• Cookies and Similar Technologies: To enhance your experience and analyze usage patterns

2. How We Use Your Information

We use the collected information for the following purposes:

2.1 Service Provision

• Provide and maintain our GPS-based treasure hunt services
• Process payments and deliver purchased 🌕 coins
• Enable location-based features and navigation
• Track game progress and achievements

2.2 Communication

• Send coin purchase confirmations
• Provide customer support and respond to inquiries
• Send important updates about our Service
• Send promotional materials (with your consent)

2.3 Improvement and Analytics

• Analyze usage patterns to improve our Service
• Develop new features and content
• Conduct research and analytics
• Ensure security and prevent fraud

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

3.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Payment processing
• Email delivery
• Analytics and data analysis
• Customer support

3.2 Legal Requirements

We may disclose your information if required by law or to:

• Comply with legal obligations
• Protect our rights and property
• Ensure user safety
• Prevent fraud or illegal activities

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

4.1 Security Measures

• Encryption: Data is encrypted in transit and at rest
• Access Controls: Limited access to personal information on a need-to-know basis
• Regular Audits: Security assessments and vulnerability testing
• Secure Infrastructure: Industry-standard security practices

4.2 Data Retention

We retain your personal information only as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

5.1 Access and Portability

• Request access to your personal information
• Receive a copy of your data in a portable format
• Update or correct inaccurate information

5.2 Deletion and Restriction

• Request deletion of your personal information
• Restrict processing of your data
• Object to certain types of processing

5.3 Communication Preferences

• Opt-out of marketing communications
• Manage notification preferences
• Withdraw consent where applicable

To exercise these rights, please contact us at privacy@riddletrails.com.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

6.1 Types of Cookies

• Essential Cookies: Necessary for the Service to function properly
• Analytics Cookies: Help us understand how you use our Service
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used to deliver relevant advertisements

6.2 Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our Service.

7. Third-Party Services

Our Service may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to these external services. We encourage you to review their privacy policies.

7.1 Third-Party Integrations

• Payment Processors: For secure payment processing
• Analytics Services: To analyze usage and improve our Service
• Email Services: For communication and notifications
• Maps Services: For GPS and location features

8. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

For users between 13 and 18 years of age, we recommend parental guidance when using our Service.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during international transfers, including:

• Standard contractual clauses
• Adequacy decisions by relevant authorities
• Certification schemes and codes of conduct

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last updated" date
• Sending you an email notification (for significant changes)
• Providing notice through our Service

We encourage you to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: